Can I do front door pickup?
Front door pickup is available from 12:00pm - 1:00pm, (Mon - Sat, no pickup on Memorial Day). Use promo code "PICKUP" when placing your order. Orders placed before 11:00am will be ready for pickup that day. Give us a call at 206-709-0707 when you arrive at the store. 

Do you sell gift certificates?
Yes, You can buy one via our website, stop by the store, or give us a call at 206-709-0707 between 11am and 7pm Pacific.  We are happy to mail it to you or the gift recipient.  Gift certificates can be used for in-store merchandise or classes.

I want to order something I know your carry but it's not on your website. Is that possible?
Yes, we are happy to put an order together for you. Send us and email (info@stitchesseattle.com) with a list of what you need. We will put together the order and can send you a PayPal invoice or take a credit card over the phone. It's always helpful to include your phone number, in case we have any questions.

What is your email address, how can I contact you?
Our email address is info@stitchesseattle.com. Or give us a call at 206-709-0707 from 11am to 7pm Pacific Time.

Do you have.. ?
We carry fabric, yarn, patterns, ribbon, thread, notions, needle felting, embroidery, cross stitch supplies and a large variety of other goods. Feel free to give us a call at 206-709-0707 (11am - 7pm) if you are looking for something specific.

Where exactly are you located?
Stitches is located on Pike between Harvard and Boylston on Capitol Hill. We are across the street from the Red Hook Brewlab and a half block from the QFC on the south end of Broadway.

How do I sign up for a class?
To sign up for a class at Stitches you can purchase one on our website, stop by the store or give us a call (11am - 7pm) at 206-709-0707. We do require pre-payment for all classes. Classes fill up fast so sign up early. 

Can I reschedule the class I signed up for?
We require 14 days notice to reschedule or cancel a class for a refund. If we have classes with open sessions we can reschedule you into another class (if you call us 14 days prior to the class you are schedule to attend). If we do not have any classes with openings and you contact us prior to the 14 day cut-off we will refund the class fee. 

Do you offer private lessons?
Stiches does not provide private lessons, but some of our teachers do, on the side. Contact us at 206-709-0707 (11am - 7pm) or info@stitchesseattle.com and we can put you in contact with the appropriate teacher. 

Do you do custom tailoring or alterations?
Sorry, we are a DIY type of store.

What are your hours?
We are open everyday (seven days a week) 11am to 7pm. We are closed the following holidays:

New Years Day
Memorial Day
Fourth of July
Labor Day
Thanksgiving Day
Christmas Eve (close at 3pm)
Christmas Day
New Years Eve (close at 3pm)
New Years Day